Kashvi Collection

Terms & Conditions

Clear and transparent terms for using our services and shopping on our platform.

Store Terms of Service

Terms & Conditions

Last updated: September 2026

Welcome to Kashvi Collection. These Terms and Conditions govern your access to and use of our website, retail store services, online ordering system, and customized gift printing at our Chakkar Road atelier in Narmadapuram, Madhya Pradesh.

1. Store Identity & Operations

Kashvi Collection operates a retail shop and customization atelier located Opposite Rewa Sun City Gate, Chakkar Road, Narmadapuram (Hoshangabad), Madhya Pradesh - 461001.

By placing an order via this website or requesting custom printing over our WhatsApp concierge, you agree to be bound by these terms.

2. Product Accuracy & Customized Printing Terms

We make every effort to display the colors, textures, and dimensions of our gifts, toys, and stationery accurately. However, actual colors on personalized products may vary slightly due to monitor display variations and thermal sublimation transfer processes.

For all customized products (photo mugs, magic mirrors, LED lamps, wooden plaques, t-shirts), customers are responsible for providing high-resolution imagery and verifying spelling in custom text.

Once a digital proof is approved and thermal printing commences, customized orders cannot be altered, cancelled, or returned.

3. Pricing, Payments & Invoicing

All prices are quoted in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Official GST invoices are generated upon dispatch and made available in your customer account dashboard.

We reserve the right to correct typographical pricing errors before dispatch. In such rare instances, we will notify you and provide the choice of confirmation at the correct price or full cancellation with immediate refund.

4. Order Cancellation by Store

Kashvi Collection reserves the right to cancel or refuse any order due to unforeseen stock unavailability, logistical delivery constraints beyond our 5 km local radius, or suspected fraudulent activity. In such events, any payment received will be refunded in full.

5. Governing Law & Jurisdiction

These Terms and Conditions and any disputes arising out of transactions with Kashvi Collection shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in the courts of Narmadapuram (Madhya Pradesh).

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